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FAQ

I HAVE NOT RECEIVED MY ORDER?

Postage times are estimates only, although most do arrive within the times given delays can happen especially given Covid restrictions and overseas orders. 

 

For the UK please wait 9 working days, and the U.S.A 15 working days before getting in touch. 

 

Unfortunately, there's nothing we can do to track or expedite your order once dispatched. We use Royal Mail 1st class for domestic and International Standard overseas.

Please see Shipping for estimated postage times.

In our experience missing orders are very rare, most often it's an incorrect postal address on file or a delay in delivery.

Please remember to order in plenty of time.